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New Mexico Gas Company has applied to increase the rates we charge our customers. The New Mexico Public Regulation Commission will review and rule on our application later this year. If approved, new rates would take effect in October 2024. 

On March 1, 2024, we filed a proposed settlement of our rate case with the agreement of all of the interested parties who participated in the process. The settlement agreement proposes to reduce the increase the Company had originally requested.  We are asking for this increase for several reasons, primarily related to the cost of capital investments to operate our system and provide safe and reliable service. A driver in these costs is federal and state regulations regarding pipeline safety and operations.  We are also planning to replace our customer billing and account information system, as well as retaining and attracting a skilled workforce to serve our customers. The requested increase would mean an average residential bill (a budget bill customer using 53 therms of natural gas per month) would go up by about $4.21 a month, a 7.1% increase compared to current bills. For customers who are not signed up for budget billing, the summer bill impact average is an increase of 6.3% while the winter bill impact average is an increase of 7.3%. The actual change will depend on each customer's specific usage.

More information is available on the Regulatory Page of our website. 

Although bills are not increasing now, you may be interested in signing up for budget billing, a program that averages your annual gas usage and then bills you equally over 12 months. To learn more about budget billing, click here.

Also, a reminder that New Mexico Gas Company has bill assistance programs for those who need help. Customers can call weekdays from 7:30 a.m. to 6 p.m. at 1-888-664-2726, visit one of our 22 walk-in payment centers or visit the assistance page on our website.